Homeowner expectations in the home service industry can be fickle - in many ways, their expectations are interwoven with their emotions, which creates so many additional complexities within the home service industry.
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Business Strategy (5)
Providing excellent customer service is important, no matter the job field. However, when it comes to the home service industry, good customer experiences are even more important for a variety of reasons.
Workplace dynamics can be complex, but when it comes to managing millennial employees, there are lots of stereotypes and expectations that accompany their work performance. Instead of letting the rumor mill take over, we’re here to discuss how you can manage millennial employees, and nurture their success in the workplace.
Homeowners experience a variety of emotions and feelings when it comes to their property, and with those emotions come side effects that can be difficult to deal with. While it’s not the most exciting part of your job, it’s necessary to understand and navigate these behaviors.
When it comes to your business it’s important to consider what your customers find appealing, and when you sit down and think about it, a large portion of the service industry use uniforms as a way to distinguish themselves from other companies.
For most of us, postcards might not come to mind when we’re creating our next digital marketing campaign. Sure, your relatives might mail you a postcard from Disney World or Yosemite during the summer, but for a direct mail campaign? Postcards are a thing of the past - or are they?