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Business Strategy (2)

Man reviewing online calendar and taking notes

How to Deal with Last Minute Customer Cancellations

In the home service industry, there are plenty of customers who call and cancel service each and every day. Between dance recitals, dentist’s appointments, and doctor visits, we all have lives to live so it’s very understandable that customers have to cancel from time to time.

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Business partners reviewing financial statements together

Common Pricing Mistakes Made by Every Business Owner

As a business owner, it’s truly a challenge to figure out whether or not ‘the price is right’ for your services. While this gameshow is fun for viewers and participants, as a small business owner you shouldn’t have to guess what price point is ideal for your products or services.

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Woman looking at project estimate with service technician

Should I Charge Customers for Project Estimates?

As a home service provider, you probably realize how important it is to create accurate client estimates. Providing accurate estimates not only helps your customer get a better idea of their potential project cost - it helps them get a better understanding of what they can expect from you as a business owner. Think of it as a way to showcase your rates, without giving away all your pricing ahead of time.

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